These Terms of Service (“Terms”) govern your use of the ONE crew positioning platform operated by ONE Aero Solutions (“ONE”, “we”, “us”). By creating an account you agree to these Terms on behalf of yourself and your organisation.
ONE is a B2B software platform that assists airline crew controllers and pilots in planning and booking crew positioning flights. The service aggregates flight offers, ground transport options, and fare rules to support operational decision-making. ONE does not issue airline tickets directly. Flight bookings are subject to the terms of the relevant airline and booking provider.
The platform is available exclusively to businesses operating in the aviation industry. By registering, you confirm that you are authorised to bind your organisation to these Terms and that your organisation holds all necessary aviation operating licences.
You are responsible for: • Maintaining the confidentiality of your login credentials • All activity that occurs under your account • Ensuring that all users you invite to your company account comply with these Terms • Keeping your company profile and fare rules accurate and up to date
You may not use ONE to: • Circumvent or test the security of the platform • Submit false or misleading information • Resell or sublicense access to the platform without written consent • Interfere with or disrupt the platform or its underlying infrastructure
Our collection and processing of personal data is governed by our Privacy Policy, which forms part of these Terms. By using ONE you acknowledge and agree to the Privacy Policy.
All software, design, algorithms, and content within ONE remain the exclusive property of ONE Aero Solutions. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the platform for your internal business operations.
We target 99.5% monthly uptime excluding scheduled maintenance. We do not guarantee uninterrupted access and are not liable for losses arising from service unavailability, data from third-party flight APIs, or transport duration estimates.
To the maximum extent permitted by applicable law, ONE's total liability to you for any claim arising from or related to the service shall not exceed the fees you paid to ONE in the three months preceding the claim. ONE is not liable for indirect, consequential, or operational losses.
Either party may terminate the agreement with 30 days written notice. We may suspend or terminate access immediately if you breach these Terms or if continued access poses a security or legal risk.
These Terms are governed by Swiss law. Disputes shall be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland, unless mandatory consumer protection laws of your jurisdiction require otherwise.
We may update these Terms at any time. Material changes will be notified by email with at least 14 days notice. Continued use of the platform after the notice period constitutes acceptance of the revised Terms.
ONE Aero Solutions Email: legal@one.aero